Libraries for All

Communication aids are now available in all public libraries. These are for use by people who cannot talk or have speech that is difficult to understand.

Someone needing a communication aid may show you a bookmark or may point to the "Libraries for all" logo. At this point, you offer the person the selection of communication aids. Make sure you place the aid on a stable surface.

Where can you find them

The communication aids have been sent to all libraries as laminated hard copies. They are joined together with a metal ring to enable users to easily switch between the different communication aids. One side presents a colour version and the other side is black and white (which can be used for photocopying purposes). It is preferable for them to be stored at the library's information desk.

A self-adhesive logo is included with the Communication aids to be placed at eye level at the information desk.

The communication aids are also available on this web site. Library users may prefer to print out and use their own copy.

Three aids are available for the person to choose from:

Alphabet board:

For people who can spell by pointing to letters (and numbers)





download alphabet board in black and white
download alphabet board in colour

Word board:

For people who can read and want to point to words and phrases about library services





download word board in black and white
download word board in colour

Picture Board:

For people who recognise and can point to pictures and photos





download picture board in black and white
download picture board in colour

The information in these PDFs can be accessed by screen readers such as JAWs and WindowEyes.
PDF files are read using Acrobat Reader which is freely available via the Internet. Download Acrobat Reader.
If you have any trouble with downloading any attachment, please email Scope.

This is a joint project between the Communication Resource Centre (Scope), the Department of Human Services and the State Library network.
For further information about services for people with complex communication needs, contact:
The Communication Resource Centre, 830 Whitehorse Road, Box Hill 3128
ph(03) 9843 2000; 1800 888 824; Email