Communication Access

Communication Access is when everyone can get their message across.

What’s it all about?

Communication Access is about communicating with people who do not use speech or have speech that is difficult to understand. It makes everyone in the community aware that they can play a role in removing communication barriers.

Communication access is about anyone being able to go into shops and services and know that people will:

• treat them with dignity and respect 
• talk directly to them and not the person with them
• give them time to get their message across
• listen to their message
• be willing to use other methods of communicating

Other things that contribute to Communication Access include:

• written information in an easy to read format
• clear signs to help people find their way around
• hearing loops and TTY telephones
• user friendly technology

However the most important thing is for all of us to be aware that communication is a two-way process. Both people need to take some responsibility for making the communication effective and successful.

Communication Access for All booklet

Did you know that 1 in 500 people in Victoria need communication aids and strategies for successful communication?

To find out more about Communication Access read the Communication Access for All booklet (PDF 4.7 MB). 

If you would like to receive a hard copy of the booklet please contact us at the details shown below. 

Communication Access Cards

Communication Access Cards to support people get their message across.

Self Assessment Quiz

How Communication Accessible are you? 

Take this quick Self Assessment Quiz to find out!

Directory of Communication Accessible Places

Click here to view examples of places that have been awarded the Communication Access Symbol. 

Organisations endorsing Communication Access

We would like to thank the organisations officially endorsing Communication Access.

These organisations and services acknowledge that communities, organisations and services need to be communication accessible so that people with communication disabilities can access, participate and be included in their local communities.

More information?

Find out how to get the Communication Access Symbol.

If you require further information or would like to organise an assessment for your business (in Victoria) please contact us by Email: crc@scopevic.org.au or phone: 03 9843 2000.